THOUGHT FOR THE DAY
'We can't direct the wind, but we can adjust the sails'
The World Health Organisation recognises
Acupuncture as an effective treatment for over 100 medical conditions.
Acupuncture therapy is one of the safest, most
effective and cost-efficient methods of health care. Acupuncture
therapy has no side effects; is completely drug free and is covered by
many insurance companies and employee benefit programmes.
“I am delighted to be working with
Shiatsu Society (UK).
I believe that modern
medicine and complementary therapies can often
work together to achieve the best results for patients. Using a
practitioner from the Shiatsu Society (UK)
assures you of
professional, expert attention.”
Hilary Jones, GP and TV Medic
lift & Rejuvance
Planning treatments & safety
How to find us Links
This privacy notice provides you with details of how I / we collect and process your personal data at my/our practice.
By providing me / us with your data, you warrant to us that you are over 13 years of age.
Member Name / Practice Name [is/am/are] the data controller and I am /
we are responsible for your personal data (referred to as “I”, “my”,
“we”, “us” or “our” in this privacy notice).
+ 44(0)1672 539582
It is very important that the information I / we hold about you is
accurate and up to date. Please let me / us know if at any time your
personal information changes by emailing me / us at
firstname.lastname@example.org or by writing to me / us at the above postal
WHAT DATA DO I / WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymized data.
I / we may process the following categories of personal data about you:
Communication Data that includes any communication that you send to me
/ us whether that be through email, text, social media messaging,
social media posting or any other communication that you send to me /
us. I / We will process this data solely for the purposes of
communicating with you for record keeping purposes. My / Our lawful
grounds for this processing is my / our legitimate interests which in
this case is / are to reply to communications sent to me / us, for the
purpose of keeping records up to date.
Customer Data that includes data relating to any purchases of
treatments / services such as your name, title, home address, email
address, and phone number(s). I / We process this data to supply the
treatments and/or services you have purchased and to keep records of
such transactions. My / Our lawful grounds for this processing is the
performance of a contract between you and me / us and/or taking steps
at your request to enter into such a contract.
Marketing Data that includes data about your preferences in receiving
marketing from me / us and my / our third parties and your
communication preferences. I / We process this data to enable me / us
to you to provide you with details of the services I / we provide, to
deliver relevant website content and advertisements to you and measure
or understand the effectiveness of this advertising. My / Our lawful
grounds for this processing is my / our legitimate interests which in
this case is / are to develop my / our marketing strategy.
I / We may use Communications Data, Customer Data and Marketing Data to
deliver relevant advertisements to you and to measure or understand the
effectiveness of the advertising I / we serve to you. My / Our lawful
grounds for this processing is legitimate interests which is to operate
my / our business. I / We may also use such data to send other
marketing communications to you. My / Our lawful ground for this
processing is either consent or legitimate interests.
I / We may collect Sensitive Data about you. Sensitive Data refers to
data that includes details about your health and current and historic
medical information. Sensitive Data is collected on a confidential
basis for the sole purpose of conducting Shiatsu and / or other
complementary medical treatments. I / We do not collect data about your
race or ethnicity, religious or philosophical beliefs or sexual
HOW I / WE COLLECT YOUR PERSONAL DATA
I / We
may collect data about you by you providing the data directly to me /
us (for example by filling in forms in my / our practice or by sending
me / us emails).
My / Our lawful ground of processing your personal data is to send you marketing communications based upon your consent.
I / We may send you marketing communications from me / us if (i) you
purchased a treatment session or asked for information from me / us
about my / our services or (ii) you agreed to receive marketing
communications, and, in each case, you have not opted out of receiving
such communications. You can still opt out of receiving marketing
emails from me / us at any time by contacting me / us by email or post
Before I / we share your personal data with any third party for their
own marketing purposes I / we will obtain your express consent.
You can ask me / us or third parties to stop sending you marketing
messages at any time by following the opt-out links on any marketing
message sent to you.
If you opt out of receiving marketing communications, this opt-out does
not apply to personal data provided as a result of other transactions
including patient treatment sessions.
DISCLOSURES OF YOUR PERSONAL DATA
I / We may have to share your personal data with the parties set out below:
Service providers who provide IT and system administration professional
advisers including lawyers, bankers, auditors and insurers
Government bodies that require me / us to report processing activities.
Third parties to whom I / we sell, transfer, or merge parts of my / our business or my / our assets.
I / We require all third parties to whom I / we transfer your data to
respect the security of your personal data and to treat it in
accordance with the law of England and Wales / Scotland. I / We only
allow such third parties to process your personal data for specified
purposes and in accordance with my / our instructions.
I / We
have put in place security measures to prevent your personal data from
being accidentally lost, used, altered, disclosed, or accessed without
authorisation. I / We also allow access to your personal data only to
those employees and partners who have a business need to know such
data. They will only process your personal data on my / our
instructions and they must keep it confidential.
I / We
have procedures in place to deal with any suspected personal data
breach and will notify you and any applicable regulator of a breach if
I / we are legally required to.
I / We
will only retain your personal data for as long as necessary to fulfil
the purposes I / we collected it for, including for the purposes of
satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for I / we look
at its amount, nature and sensitivity, potential risk of harm from
unauthorised use or disclosure, the processing purposes, if these can
be achieved by other means and legal requirements.
For tax purposes the law requires me / us to keep basic information
about my / our customers (including contact data) for six years after
they stop being clients.
In some circumstances I / we may anonymise your personal data for
research or statistical purposes in which case I / we may use this
information indefinitely without further notice to you.
YOUR LEGAL RIGHTS
data protection laws you have rights in relation to your personal data
that includes the right to request access, correction, erasure,
restriction, transfer, to object to processing, to portability of data
and (where the lawful ground of processing is consent) to withdraw
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please contact
have to pay a fee to access your personal data (or to exercise any of
the other rights). However, I / we may charge a reasonable fee if your
request is clearly unfounded, repetitive or excessive and I / we may
refuse to comply with your request in these circumstances.
I / We may need to request specific information from you to help me /
us confirm your identity and ensure your right to access your personal
data (or to exercise any of your other rights). This is a security
measure to ensure that personal data is not disclosed to any person who
has no right to receive it. I / We may also contact you to ask you for
further information in relation to your request to speed up my / our
I / We will try to respond to all legitimate requests within one month.
Occasionally it may take me / us longer than a month if your request is
particularly complex or you have made a number of requests. In this
case, I / we will notify you.
If you are not happy with any aspect of how I / we collect and use your
data, you have the right to complain to the Information Commissioner’s
Office (ICO), the UK supervisory authority for data protection issues
(www.ico.org.uk). I / We would be grateful if you could contact me / us
first if you do have a complaint so that I / we can try to resolve it
+44 (0)1672 539582
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